Privacy Policy

By Kati Sevilla Glow LLC Updated: April 28th, ,2026

At By Kati Sevilla Glow LLC (hereinafter "we," "us," or "our"), we take the protection of your personal information very seriously. This Privacy Policy explains how we collect, use, and protect your data when you visit our website haircarebykatiuska.com and use our professional services.

Information We Collect

We collect the information necessary to provide you with a safe and personalized service, including:

  • Identification and Contact: Full name, phone number, and email address.
  • Health Information (Consent Form): Allergies, medical conditions, or hair sensitivities reported during the booking process to ensure your safety.
  • Payment Information: Booking deposits are managed through secure payment gateways; we do not store your credit card data on our servers.

SMS Notifications (Twilio Compliance)

By providing your phone number, you expressly consent to receive service notifications via text message (SMS) through our messaging platform (Twilio). These may include:

  • Appointment confirmations and reminders.
  • Updates regarding changes to your scheduling.

Communication Control: You may opt out of receiving these messages at any time by replying "STOP" to any SMS message we send. For assistance, reply "HELP" or contact us via email. Message and data rates may apply depending on your mobile provider.

Data Use and Storage

Your personal data is used exclusively to:

  • Manage and confirm your appointments.
  • Ensure compliance with our Consent and Liability Form, which is kept on file electronically or physically for professional reference.
  • Process non-refundable deposits in accordance with our Terms and Conditions.

Third-Party Sharing

We do not sell or rent your personal information. We share your data only with essential service providers, such as:

  • Messaging platforms (Twilio) for reminder management.
  • Payment gateways to process deposits.
  • Legal authorities if required by current United States law.

Disclaimer and Consent

By using our services and completing our forms, you acknowledge that you have provided truthful health information. The information collected in the consent form is intended to protect your physical integrity and release the stylist from liability for ordinary negligence or undisclosed conditions.

Contact

If you wish to access, correct, or delete your personal data, please contact us.

By Kati Sevilla Glow LLC. Email: hairbykatiuska@gmail.com | Teléfono: 347-8304536

Location: Queens, NY.